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Richards Appliance

Posted 257 days ago ago by Rheebo     0 Comments


An interview with Bill Richard Owner of Richards Appliance

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Ok, so tell us about Richards Appliance... How did you get started? Hey.... maybe we can we get the real scoop on the Maytag Repair Man...


We got our start in 1979 and have grown over the years from a basic appliance service company to a major appliance dealer. We are now the north shores largest independent appliance service provider. We have a showroom stocked with major appliance brands and serve the north shore of Massachusetts, Merrimack Valley and Southern NH.

What kinds of appliances do you sell and service?


At Richards Appliance we sell Washers, Dryers, Dishwashers, Ranges, Microwaves and Refrigerators from reputable brands like Maytag, Whirlpool, Kitchen Aid and Amana. We also service most major brands of appliances, no matter where you purchased them. We even sell parts for the do-it-yourselfers. We have an extensive inventory of parts in stock.

Why would someone do business with Richards Appliance? When you think about appliances, it's easy to think that the best deal is from a big box store.  But there's more to it than just the price.. right?  There's selection, sizing, features, efficiency, installation and what about service if something goes wrong? Sounds like expertise is required....


You are right. Purchasing a major appliance can be a stressful event as there are many things to know and consider. As a local business that has been taking care of customers on the north shore  for over 35 years, we pride ourselves on our service and expertise. Because we specialize strictly in major appliances, our employees are experts at what they do. We are with a customer every step of the way.

Unlike just about every other appliance store today, we do not subcontract our work out to the lowest bidder. We do our own deliveries, installations and service and since every employee regularly goes through a variety of intensive training programs provided by the manufacturers they represent, you can be assured that if you have a problem, we can take care of it.

Something that we are extremely proud of is our on-time record. If we say we'll be there, we'll be there! We are intensely focused on your convenience.

Finally, as a factory store we purchase directly form appliance manufacturers which allows us to cut out the middle man and pass the savings on to our customers. 

What advice do you have for people that are buying a home or remodeling or maybe a builder that is building new homes?


If you need them, buying an appliance package that includes your washer, dryer, dishwasher, ranges, microwaves and refrigerators is a great way to save. At Richards we are able to put together appliance packages for new home owners, builders and remodeling projects quicker and usually cheaper than the big box stores. By putting together a larger order and making a one time delivery everyone saves. We can save the home owner or builder several hundred dollars over the big box stores. It's not uncommon  to show a savings of $500 to a thousand dollars.


We're convinced... how about you? Let's see.... local business, experts at selection, service, installation and factory direct pricing. So tell me... why go anywhere else? Here's an idea... show up with some beef, hand it to Bill and say medium rare. See if he'll give you a demo... not a good idea???  you're no fun...  

Stop by the showroom at 155 Bridge Road in Salisbury, check out the goods and say hello to Bill. Or.. give them a call at 978-462-2003.

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